Cable assemblies are an essential part of any electronic device. If you’re a supplier, chances are that at some point in time your business will need to provide samples for cable assembly production. Cable assembly samples are supplied in order to give clients an idea of what the final product will look like. In this blog post, we’ll cover 10 tips on how to give the best cable assembly samples possible! When a supplier provides good customer service and handles samples requests well, the chances of landing a client increases.
Tip # 01: Have a realistic lead time
When sending out samples, it’s important to provide a realistic lead time. Let your client know when they should expect the samples to be ready. If there are any holidays or other events that may delay the process inform your client. Simply telling the customer to wait without giving a tangible timeline will have a bad reflection on your reputation as a supplier. Giving a lead time and sticking to it will also increase the confidence of the customer in your production and delivery when they start to place orders for bulk cable assemblies.
Tip # 02: Provide a sample policy
When sending out samples, it’s good practice to provide the client with a sample policy. The sample policy should clearly state whether you offer any free samples. If you provide paid samples give the client a quote of what it will cost them. Additionally, if you require the client to cover shipping costs for the samples, let the client know early enough. It will come out as unprofessional to inform the client of over any shipping costs and how many free samples are being sent per order.
Tip # 03: Make sure your materials meet industry standards
Using high-quality materials shows buyers that you take pride in your work and puts your company ahead of others who may not be using industry standard materials. This also gives buyers an idea of what to expect in terms of quality if they decide to order from you in the future. Make sure that your products meet industry standards in all aspects. This will show clients that you’re knowledgeable about what is required in their field and gives them the assurance that your product can be trusted.
Picking your materials
Picking the right materials is essential when giving out samples because if they’re not flexible or durable enough buyers may be reluctant on committing orders for bulk connectors or cables from you! Always provide information about the materials used to make cable assembly samples so that the client can get a better idea of the quality and durability of your product. Specify whether the connectors are meant for high or low voltage. For example, ABS plastic or POM (Polyoxymethylene) material provides high stiffness and flammability resistance at elevated temperatures (up to 100°C). PVC/nylon material offers good insulation properties and is cost-effective while also being popular due to its excellent resistance to oils, greases, solvents making it great for petroleum industry applications! When you provide this information to the client they will know that you understand what is required in their industry. As a result, you will stand a better chance of doing business with them since they will know that you will get the materials right.
Tip # 04: Package the samples properly
Packaging is another important detail that should not be overlooked when sending out samples. The last thing you want is for the cable assemblies to arrive damaged, which will create a negative impression of your company. When packaging the cable assemblies make sure they are properly secured and will not move around during transit. Additionally, use adequate protection against shocks and bumps.
Tip # 05: Provide a detailed list of what your cable assemblies include
When sending out samples, it’s important to provide a detailed list of what the cable assemblies include. If for instance, your package includes a coaxial cable, copper wire, or ground wire; indicate that clearly. This will help the client to know exactly what you shipped. Also include ordering information such as part numbers and pricing so buyers can get an idea of what the final product will cost. This makes it easier for them to place orders with you and helps avoid any confusion later on.
It’s always a good idea to have an up-to-date price list readily available for buyers who are interested in ordering in bulk. This makes the process smoother and eliminates any surprises that may occur later on. Plus, it gives buyers a sense of what they should expect to pay for your products which can make the decision-making process easier.
Tip # 06: Label your samples correctly
When sending out samples, it’s important to properly label them. This will help the client identify and keep track of each sample. Making sure that everything has been labeled accordingly will improve the client’s experience working with you. Labeling will also allow you to keep track of what cables were sent to which customer.
Labeling your cable assemblies is also helpful for tracking production. Each cable assembly should have a label with the information on what part number they are and where it is in the production process.
Tip # 07: Provide information on production
When sending out samples, it’s always a good idea to provide information on how they’re made. This will help ensure client satisfaction by expelling any chances for double-guessing.
It is always good to provide layout drawings with your sample products showing where components are placed along with color options available and what colors work best together! Providing information on electrical features of cable assembly such as stranded wires, AWG sizes, wiring, and insulation ratings is also a good idea. This ensures that buyers know exactly what to expect when it comes to the physical appearance of your cable assemblies. Overall, making sure you cover all the important aspects of your product will make it easier for buyers to commit orders!
Tip # 08: Keep clients updated
Keeping clients updated during the whole process is a good way to maintain a positive relationship with them. Letting them know how things are going, whether you have encountered any problems and how they’re being solved will help build trust. If you have to adjust the deadlines communicate that to the customer early enough. Do not wait until the last day when the client is expecting the delivery.
Tip # 09: Don’t be too pushy
Doing this will make you appear desperate and can prevent customers from wanting to do business with your company in the future! Asking for an order within a week or two after sending samples is also not recommended as it may cause the client to feel pressured which could have negative results later on.
You should always try being available when needed but don’t bombard potential customers with phone calls if they’re taking their time evaluating samples because it might come off as being too pushy. Emails are a better way to keep in touch but avoid overwhelming buyers. A better way to maintain contact is to offer to provide them with any information they might need.
Tip # 10: Make sure you can ship internationally
You never know when a potential client may want to do business with you in another country. It’s important that your cable assemblies can be shipped easily and quickly enough to make it convenient for them. This shows buyers that you’re serious about doing business with them and can help build trust between both parties. It’s also a good way to stand out from other suppliers who may not be as responsive.
If your samples need special labeling, remember to include this information on the label so clients don’t have any mix-ups during shipping. You should also check into what certifications or documentation they might require from you before sending over sample products. This way, there won’t be any issues after production takes place!
Why you must get it right
The process of sending a sample is one that can often be overlooked. However, when done correctly it has the ability to increase your chances of closing more sales in bulk without much effort on your part. It’s important that you understand how sample requests work and what people are looking for when they ask for one. The tips shared in this post have been used by Edom Electronics to handle cable assembly samples requests for many years. They acquired many of their clients by building a great reputation with their samples that meet the highest industry standard in a variety of applications. You can contact them here to communicate your samples request or make inquiries. We hope you have found this blog post informative and helpful!