Privacy Policy

We collect only the information necessary to fulfill B2B business operations. This includes:

• Contact Information: Name, job title, company name, business email address, and phone number provided via inquiry forms or direct correspondence.
• Business Information: Company address, purchasing requirements, product specifications, and order details.
• Website Usage Data: IP address, browser type, pages visited, and time spent on pages, collected via cookies and analytics tools.
• Communication Records: Emails, quote requests, and support interactions.

We process your personal data for the following legitimate business purposes:

• Responding to product inquiries, RFQs, and technical consultations.
• Processing orders and managing customer accounts.
• Sending product updates, industry news, and promotional materials (with your consent, where required).
• Improving our website functionality and user experience through analytics.
• Complying with legal obligations and export control regulations.

For individuals in the European Economic Area, we rely on the following legal bases:

We do not sell or rent your personal data. We may share it with:

• Manufacturing Partners: Our contracted factories may receive order specifications necessary to fulfill your requirements, under confidentiality agreements.
• Logistics & Payment Providers: Freight forwarders and payment processors as required to complete transactions.
• IT & Analytics Services: Trusted SaaS providers (e.g., CRM, email, analytics) operating under data processing agreements.
• Legal Authorities: When required by law, court order, or regulatory compliance.

We retain personal data only as long as necessary for the purposes described in this policy. Business contact and transaction records are typically retained for 7 years to comply with accounting and trade regulations. Website analytics data is retained for up to 26 months. You may request deletion at any time, subject to legal retention obligations.

Depending on your location, you may have the following rights regarding your personal data:

EU/EEA residents may also lodge a complaint with their national Data Protection Authority (DPA).

Our website uses essential cookies for functionality and optional analytics cookies (e.g., Google Analytics) to understand visitor behavior. Non-essential cookies are only set with your explicit consent via our cookie banner. You can manage or withdraw cookie consent at any time through your browser settings or our cookie preference center.

As a company operating between Asia, Europe, and North America, your data may be transferred internationally. When transferring personal data from the EU/EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. These include TLS encryption for data in transit, access controls, and regular security reviews. In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by law.